I have noticed that there are a number of workers beginning to call for pay rises at the moment. Let me tell them that if you want to achieve your aims you need my granddaughter on your side! Have you noticed that children are the best negotiators?They...
As a Warrant Officer in the army, whenever one of my team told me that ‘there is something you ought to know’ a shiver of apprehension went down my spine, because I knew it was going to get ugly. Why is it never, ever going to be good news?In a...
The most common form of workplace communication is the interview, and if we believe that an ‘interview’ only relates to employment, then we misunderstand the nature of workplace communication. We can be asking for facts and explanation, and we are...
How busy are you? I know, I know! What a stupid question! – I mean in my case, there’s that report to finish; I’ve yet to start on the meeting papers or that presentation which I am supposed to do next week –heaven knows...
I am in the process of preparing a short presentation on ‘Assertive Communication’ and as per my normal practice I take my ideas and talk them through at the breakfast table with the husband.I think I may have mentioned before that we are fond of some intellectual...
