by Trish Springsteen | Mar 4, 2010 | Communication, Leadership, Personal Development
So said Albert Einstein; and one would suppose that he would know!At a recent discussion at my daughter’s (who seems to be growing intellectually more like her mother daily, according to the husband) we took apart this idea, and asked ourselves if it is still true...
by Trish Springsteen | Feb 28, 2010 | Business, Communication, Leadership, Personal Development
I started thinking about the question of problems during a recent One-Day Public Speaking Workshop.We had just finished working on the organisation of information to achieve the required outcome (which is posh talk for ‘putting your ideas in order’); and during the...
by Trish Springsteen | Feb 10, 2010 | Personal Development, Public Speaking
Today Trischel held the first of its self development breakfasts for 2010. it was a wonderful start of the day with participants treated to an excellent presentation by our guest speaker – Mark Hunter World Champion of Public Speaking 2009, showing us how to...
by Trish Springsteen | Feb 7, 2010 | Business, Leadership, Personal Development
I have just finished reading a book about ‘achieving success’. It has some good ideas and hints about rising through the clouds to ascend to the giddy heights of the ‘great and good’ – however it keeps referring to the journey as ‘climbing your mountain’ and that...
by Trish Springsteen | Feb 5, 2010 | Business, Personal Development
We, in the military, drew a fine line between ‘delegation’ and ‘dereliction of duty’. There were many who claimed the first while really exhibiting the latter.It made me wary of those that advocated greater delegation as a requisite for leadership. This was, of...
by Trish Springsteen | Feb 3, 2010 | Business, Communication, Personal Development
Whilst discussing the two situations that occurred in Melbourne with a group of friends the question arose – What is Good Customer Service? There seemed to be as many answers as there were people in the group! However, whilst there were many differences, there was...
