by Trish Springsteen | Nov 18, 2013 | Business, Communication, Leadership, Personal Development, Women in Business
All organisations need to understand the ‘Closed Loop’ System of applying feedback. Any identified discrepancy between what is supposed to happen and what is actually happening, which is followed by a rectifying action is known as a Closed Loop; and most...
by Trish Springsteen | Aug 22, 2013 | Business, Communication, Leadership, Public Speaking
Leaving politics aside, there are some great public speaking and presentation lessons that can be learnt from last night‘s debate between Prime Minister Kevin Rudd and Leader of the Opposition Tony Abbott. There is a fine line between passion and...
by Trish Springsteen | Apr 22, 2013 | Business, Communication, Leadership, Personal Development, Women in Business
What you do speaks so loudly that I cannot hear what you say.” Ralph Waldo EmersonA couple of days ago I was at a function which brought together a variety of people from all walks of life. Looking around I noticed a couple of people talking together and I...
by Trish Springsteen | Mar 24, 2013 | Business, Leadership, Women in Business
“Teams have a two hundred-year history to draw upon for valuable information. Short-lived teams… think team-building is no more than getting along together. In reality, effective teams build on the vast experience of others to challenge their members to...
by Trish Springsteen | Mar 18, 2013 | Business, Communication, Leadership, Women in Business
I have noticed that there are a number of workers beginning to call for pay rises at the moment. Let me tell them that if you want to achieve your aims you need my granddaughter on your side! Have you noticed that children are the best negotiators?They...
by Trish Springsteen | Mar 11, 2013 | Business, Communication, Leadership, Personal Development, Women in Business
As a Warrant Officer in the army, whenever one of my team told me that ‘there is something you ought to know’ a shiver of apprehension went down my spine, because I knew it was going to get ugly. Why is it never, ever going to be good news?In a...
