by Trish Springsteen | Jul 12, 2010 | Business, Communication, Personal Development
Most of the daily decisions we take, are taken quickly and easily. After all, what world shattering effect can result from a choice of either marmalade or peanut butter on my toast?When we go shopping, I don’t think it will engage the United Nations in negotiations if...
by Trish Springsteen | Jul 6, 2010 | Communication, Personal Development, Public Speaking
There has been a lot of discussion recently about the role of the non-verbal dimension in communication, and especially the accuracy of Albert Mehrabian’s formula.Unfortunately we live in a world that seems to prefer sound bites rather than complete explanations and...
by Trish Springsteen | Jul 4, 2010 | Business, Communication, Personal Development, Women in Business
Rogers and Hammerstein put it in a nutshell with their song “I’m just a girl who can’t say No” and alas it is not just the girl that can’t do it; there are an awful lot of the rest of us who can’t do it either.Why is it that even when we are up to our eyeballs in...
by Trish Springsteen | Jul 2, 2010 | Personal Development
When I was younger (much younger), and I moped about the house complaining of boredom and tiredness, my grandfather used to say “Sounds like you’ve got no petrol in your tank!”He used to find tasks around the home or garden which he claimed needed doing right now, and...
by Trish Springsteen | Jun 24, 2010 | Business, Communication, Leadership, Personal Development
Have you, on one of your MBWA tours, ever come across something that is not working and then think to yourself “Well, it’s not my place to fix it”?Or have you been to see a staff member about a task, only to come away half an hour later and realise that the one thing...
by Trish Springsteen | Mar 14, 2010 | Business, Personal Development
We are a trifle busy at the moment, in fact I have been watching Trish’s back a lot recently as she disappears off somewhere else!All this is good for business, but as we have a number of exciting projects that we are working on, it doesn’t leave us much time for the...
