by Trish Springsteen | Sep 10, 2013 | Featured
Interpersonal Communication within the workplace is made up of two distinct parts – the first is the good stuff, the ‘speaking’; and we all love discussing how to improve our ability to get our message across. The second is the less well known and often avoided...
by Trish Springsteen | Apr 22, 2013 | Business, Communication, Leadership, Personal Development, Women in Business
What you do speaks so loudly that I cannot hear what you say.” Ralph Waldo EmersonA couple of days ago I was at a function which brought together a variety of people from all walks of life. Looking around I noticed a couple of people talking together and I...
by Trish Springsteen | Mar 18, 2013 | Business, Communication, Leadership, Women in Business
I have noticed that there are a number of workers beginning to call for pay rises at the moment. Let me tell them that if you want to achieve your aims you need my granddaughter on your side! Have you noticed that children are the best negotiators?They...
by Trish Springsteen | Mar 11, 2013 | Business, Communication, Leadership, Personal Development, Women in Business
As a Warrant Officer in the army, whenever one of my team told me that ‘there is something you ought to know’ a shiver of apprehension went down my spine, because I knew it was going to get ugly. Why is it never, ever going to be good news?In a...
by Trish Springsteen | Mar 15, 2012 | Communication, Personal Development, Public Speaking, Women in Business
This was a question I was asked recently, and my questioner had statistics that were said to prove that body language did not add any real or additional message to the words. ‘I do a great deal of my work on the telephone” she added triumphantly,...
