by Trish Springsteen | Jul 6, 2010 | Communication, Personal Development, Public Speaking
There has been a lot of discussion recently about the role of the non-verbal dimension in communication, and especially the accuracy of Albert Mehrabian’s formula.Unfortunately we live in a world that seems to prefer sound bites rather than complete explanations and...
by Trish Springsteen | Jul 4, 2010 | Business, Communication, Personal Development, Women in Business
Rogers and Hammerstein put it in a nutshell with their song “I’m just a girl who can’t say No” and alas it is not just the girl that can’t do it; there are an awful lot of the rest of us who can’t do it either.Why is it that even when we are up to our eyeballs in...
by Trish Springsteen | Jul 2, 2010 | Personal Development
When I was younger (much younger), and I moped about the house complaining of boredom and tiredness, my grandfather used to say “Sounds like you’ve got no petrol in your tank!”He used to find tasks around the home or garden which he claimed needed doing right now, and...
by Trish Springsteen | Jun 24, 2010 | Business, Communication, Leadership, Personal Development
Have you, on one of your MBWA tours, ever come across something that is not working and then think to yourself “Well, it’s not my place to fix it”?Or have you been to see a staff member about a task, only to come away half an hour later and realise that the one thing...
by Trish Springsteen | Jun 20, 2010 | Business, Communication, Women in Business
I just sat down and opened my email and watched with amazement as 85 messages were downloaded. Now I know this is Monday, and I dare say that people all over the world have been spending the weekend just desperate to get in touch with me, but looking quickly at the...
