by Trish Springsteen | Sep 2, 2008 | Business, Communication
Recently I read of a married couple who were walking through the shopping centre. The wife was explaining to her husband why a certain brand was more beneficial than another, when her husband jumped in to recommend a third brand. The wife never acknowledged his input...
by Trish Springsteen | Aug 29, 2008 | Business, Communication
Some people wonder why they need communication training when they have talking since they were knee high to a grasshopper. But communication is more than words; and even though we may not be conscious of the non-verbal aspects of our communication, what we do has just...
by Trish Springsteen | Aug 27, 2008 | Personal Development, Public Speaking
Often when we engage in public speaking we are engaging in a selling exercise. It could be that we want to sell our product, our ideas, our opinions or even ourselves in interviews – but whatever it is, we must engage our audience on two levels.First we need to give...
by Trish Springsteen | Aug 25, 2008 | Communication, Public Speaking
I was sitting around one day, gazing at the computer screen and wondering what life was all about.Work was slow, and life seemed rather tedious – then I read one of those new-age books that said “light this candle, chant these words and your life will change!” So I...
by Trish Springsteen | Aug 17, 2008 | Communication, Public Speaking, Training
When I was engaged in training in for a Government Department, we had to devise a new training course to reflect new legislation. The Act had been passed, the implications had been studied, and the critical teaching points had been extracted. It was now time to decide...
